About us

CARPATIC MOON IMPORT EXPORT SRL

CUI: 41904923

Adresa:  Ale. Mestecanisului 1, Bl.2, Sc.2, Ap.22, Braila

Tel: +4 0737-797-708

FREQUENT QUESTIONS!

Of course you will. Please let us a review and tell us how did you like it.

You can track your order at the link below:

Order Tracking

Average delivery time is 5-10 business days, but due to high demand for some of our popular products, some shipments may take slightly longer…

For this reason we politely ask all customers to please allow 35 business days before contacting us regarding shipping.

If after 35 days the shipment has still not arrived please let us know and we will look into it for you.

We accept payment via Credit/debit cards, PayPal and BitCoin. We DO NOT accept Cash On Delivery.

Credit & Debit card payments via our STRIPE payment gateway is available for the following currencies: USD, GBP, EUR, SGD, JPY

Payment by credit/debit card in “most” other currencies can be done via PayPal

To pay by debit or credit card via PayPal, checkout as normal and click the “proceed to PayPal” button on the checkout page. On the next page below the “login” button you will see a link “pay with a debit or credit card”

Click this link and you will be able to input your card details and complete the payment.

To pay via Bitcoin or Bitcoin cash please select the “BitPay” option on the checkout page.

CONTACT US